VOC Analyst Jobs in Dubai | Al Futtaim Careers

VOC Analyst Jobs in Dubai | Al Futtaim Careers

VOC Analyst Jobs in Dubai | Al Futtaim Careers – Post Eligibility, Salary, Job Description. Al Futtaim has invited eligible candidates to apply for VOC Analyst Job.

Those Candidates who are interested in the following Recruitment and Completed all education and physical eligibility criteria can read the full Job Post before applying online. 

VOC Analyst Jobs in Dubai - Job Description

1- VOC Analyst – Medallia Certified
Job: Full Time
Location: Dubai, UAE

General Description:

The Voice of Customer Analyst would support Al-Futtaim VoC strategy by conducting quantitative research, analysing customer data, and presenting key customer insights. This role will support and manage the Voice of Customer program and associated Net Promoter Score (NPS) – the most important business KPIs.

Job Responsibilities:

  • Promoting NPS engagement across the business; presenting findings at key business forums periodically
  • Create and present high-quality VoC insight reports with thought-provoking analysis and impactful insights, opinions, and actionable recommendations.
  • Coach and mentor key research & insight end users across the business to ensure best practices are being employed across all Worldpay sites.
  • Create innovative ideas to use the VoC technology in ways not recognized or requested by utilizing forward thinking skills and proactive approach with the tool.

Job Requirements:

  • 4+ Years of Experience working with Medallia CXM platform
  • 6+ Years of experience in Customer Experience, Market Research, Or a related field
  • Strong analytical skills, proficient at identifying patterns, and hypothesis-driven problem-solving
  • Strong Project Management & Presentation skills
  • Advanced knowledge of Microsoft Excel and PowerPoint

For more details, please scroll down & see the details.

Company Overview:

The Al-Futtaim Group is a large conglomerate based in Dubai, United Arab Emirates.

Headquarters: Dubai, United Arab Emirates

Official Website: alfuttaim.com

UAE – Al Futtaim Jobs 2022

VOC Analyst - Job Summary

TitleVOC Analyst Jobs in Dubai | Al Futtaim Careers
Hiring OrganizationAl Futtaim
Job LocationDubai, United Arab Emirates
Date PostedNov/25/2022
Base SalaryAED
Expected SalaryDepends on Experience
Employment TypeFull Time
Valid UntilN/A
VOC Analyst Jobs in Dubai | Al Futtaim Careers
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