Telephone Operator Jobs | Waldorf Astoria Ras Al Khaimah Careers
1- Telephone Operator
Job: Full Time
Location: Ras Al Khaimah, UAE
A Telephone Operator accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Accept and deliver all messages correctly and promptly for both Guests and management
- Ensure all wake up calls take place at the correct time
- Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate
- Handle emergency calls immediately and relay comprehensive and accurate information, as required
- Positive attitude and good communication skills, especially on the telephone
- Commitment to delivering a high level of customer service
- Ability to work on your own and as part of a team
- Competent level of IT proficiency
For more details, please scroll down & see the details.
Waldorf Astoria Hotels & Resorts, formerly The Waldorf-Astoria Collection, is a luxury hotel and resort brand of Hilton Worldwide. It is positioned as the flagship brand within Hilton’s portfolio, being used on hotels which offer the highest standards of facilities and service.
Official Website: hilton.com
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UAE – Waldorf Astoria Jobs 2021
|Title||Telephone Operator Jobs | Waldorf Astoria Ras Al Khaimah Careers|
|Hiring Organization||Waldorf Astoria|
|Job Location||Ras Al Khaimah, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Hilton Hotels & Resorts Job Site..