Telephone Operator Jobs in Dubai | Waldorf Astoria Careers

Telephone Operator
Job: Full Time
Location: Dubai, UAE


A Telephone Operator with Waldorf Astoria Hotels & Resorts accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services and the local vicinity to respond quickly.

Job Responsibilities:

  1. Achieve positive outcomes from guest queries in a timely and efficient manner.
  2. Accept and deliver all messages correctly and promptly for both guests and management.
  3. Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate.
  4. Handle emergency calls immediately and relay comprehensive and accurate information as required.
  5. Demonstrate a knowledge of all hotel services, local attractions and landmarks in the hotel vicinity.

Job Requirements:

  1. Previous experience in luxury hospitality industry.
  2. Ability to work on your own and as part of a team.
  3. Commitment to delivering a high level of guest service.
  4. Excellent command of English language.
  5. Competent level of IT proficiency.

For more details, please scroll down & see the details.

Company Overview:

Waldorf Astoria Hotels & Resorts, formerly The Waldorf-Astoria Collection, is a luxury hotel and resort brand of Hilton Worldwide. It is positioned as the flagship brand within Hilton’s portfolio, being used on hotels which offer the highest standards of facilities and service.

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UAE – Waldorf Astoria Jobs 2021
TitleTelephone Operator Jobs in Dubai | Waldorf Astoria Careers
Hiring OrganizationWaldorf Astoria
Job LocationDubai, United Arab Emirates
Date PostedAug/13/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Waldorf Astoria Jobs August 2021
Telephone Operator Jobs in Dubai | Waldorf Astoria Careers
Telephone Operator Jobs in Dubai | Waldorf Astoria Careers

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    *This Jobs was Originally Posted on Hilton Job Site..

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