Telephone Operator Jobs in Dubai | Autograph Collection Hotels Careers
1- Telephone Operator
Dubai, United Arab Emirates
- Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station.
- Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
- Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message.
- Instruct guests on how to access the internet; transfer guests with problems to provider’s customer support line.
- Follow up with guests to ensure their requests or problems have been met to their satisfaction.
- Develop and maintain positive working relationships with others; support team to reach common goals.
- Comply with quality assurance expectations and standards.
- Enter and locate information using computers and/or POS systems.
- Perform other reasonable job duties as requested by Supervisors.
For more details, please scroll down & see the details.
Last Date to Apply: May/06/2021
Autograph Collection is a group of independent upper-upscale to luxury hotels within the Marriott International portfolio. These properties are independently owned and operated under the Autograph Collection name.
UAE – Autograph Collection Hotels
|Title||Telephone Operator Jobs in Dubai | Autograph Collection Hotels Careers|
|Hiring Organization||Autograph Collection Hotels|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Marriott Job Site..