Telephone Operator Jobs | Hilton Abu Dhabi Yas Island Jobs 2022

1- Telephone Operator
Job: Full Time
Location: Abu Dhabi, UAE

Job Responsibilities:

• Achieve positive outcomes from Guest queries in a timely and efficient manner.
• Accept and deliver all messages correctly and promptly for both Guests and management.
• Demonstrate knowledge of all hotel facilities and service and use up-selling techniques to promote these offerings when the appropriate.
• Handle emergency calls immediately and relay comprehensive and accurate information, as required.
• Attend appropriate training courses, when required.

Job Requirements:

• Commitment to delivering a high level of customer service.
• Ability to work on your own and as part of a team.
• Positive attitude and good communication skills, especially on the telephone.
• Competent level of IT proficiency

For more details, please scroll down & see the details.