Technology Support Specialist | Heriot-Watt University Jobs in Dubai

Technology Support Specialist | Heriot-Watt University Jobs in Dubai

1- Technology Support Specialist
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  • Install, configure, troubleshoot and repair computers, operating systems and applications related to laptops, PCs, Mac, Thin Clients/VDIs…etc. and making sure of connecting users devices to the university network (LAN /Wi-Fi) in accordance with the university’s networking policy and standards.
  • Configure VPN and remote desktop services where needed.
  • Administrate, configure, and troubleshoot university’s print management solution providing needed technical support to users connected to this service. Track the daily status of campus printers and photocopiers taking the needed actions of supplying toners and papers, contact the service provider/integrator in case of any requirement or support needed.
  • Configure and troubleshoot  systems and install/relocate devices where needed, familiar with related network configuration.

Job Requirements:

  • Educated to first degree level in IT, Computer Science or any relevant field, or equivalent practical experience in the workplace.
  • Demonstrable advanced experience in IT support services – minimum 3 years, including the mentioned duties ideally within an HE environment.
  • Demonstrable experience in supporting AV services / classroom technologies.
  • Experience of working in integrated/converged HE information service team.
  • Knowledge and experience of tracking IT assets and inventory management.

For more details, please scroll down & see the details.

Company Overview:

Heriot-Watt University is a public research university based in Edinburgh, Scotland. It was established in 1821 as the School of Arts of Edinburgh, the world’s first mechanics’ institute, and subsequently granted university status by royal charter in 1966. It is the eighth-oldest higher education institute in the UK.

Official Website:

UAE – Heriot-Watt University Jobs 2022

TitleTechnology Support Specialist | Heriot-Watt University Jobs in Dubai
Hiring OrganizationHeriot-Watt University
Job LocationDubai, United Arab Emirates
Date PostedJun/25/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilJul/07/2022

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*This Jobs was Originally Posted on Heriot-Watt University Job Site..