Technical Engineer - Voice/Telephony Jobs in Dubai

Technical Engineer – Voice/Telephony Jobs in Dubai

1- Technical Engineer – Voice/Telephony
Job: Full Time
Location: Dubai, UAE


Responsible for Technology Implementation and Operational Support of the relevant technology area for production & development, including configuration, testing, implementation and support.

Job Responsibilities:

  • Ensure that assigned incidents are resolved within the agreed Service Levels and where applicable, workarounds are provided to minimise business impact.
  • Provide technical consultancy and guidance to teams dealing within the technology area, and act as a technical member in project teams, delivering the work packages assigned.
  • Identify areas of improvement within the relevant technology area, and assist the implementation of appropriate service improvement programmes, which are initiated to improve service level, as by increasing capacity, availability, and IT Service Continuity.

Job Requirements:

  • Degree in Computer Science or other degrees in a subject relevant to IT
  • Experience working with Contact Centre Technologies and IVR Configuration
  • Information Technology. Network 5+ years

For more details, please scroll down & see the details.

Company Overview:

The Emirates Group is a state-owned Dubai-based international aviation holding company headquartered in Garhoud, Dubai, United Arab Emirates, near Dubai International Airport.

Headquarters: Dubai, United Arab Emirates

Official Website:

UAE – The Emirates Group Jobs 2023

TitleTechnical Engineer – Voice/Telephony Jobs in Dubai
Hiring OrganizationThe Emirates Group
Job LocationDubai, United Arab Emirates
Date PostedFeb/12/2023
Base SalaryAED
Employment TypeFull Time
Valid UntilFeb/24/2023

Job Data

Technical Engineer - Voice/Telephony Jobs in Dubai
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*This Jobs was Originally Posted on The Emirates Group Job Site..