Technical Call Center Specialist Jobs in Dubai | Technogym Jobs
Technical Call Center Specialist
If you thrive to work in the Services field and you are obsessed with care users’ satisfaction, this is the position for you! The one of Technogym goal is “Satisfying 100% of our customers and end-users”. Our Services teams are always trying to improve their service quality to have the best fitness experience anywhere.
We are looking for an energetic and results-driven Technical Call Center Specialist who will be responsible for recording, administering and managing incoming customer issues, queries and complaints, striving for customer satisfaction at all times through professional expertise.
- Handle support requests originating from clients and transfer of the resultant parts order to the back office.
- Guarantee customer satisfaction by professional technical assistance standards related to costs, service quality and quickness.
- Manage the collection feedback data related to the products.
- Proactively support CATs in order to keep support costs down.
- Effective recording and management of incoming cases (Technical issues and queries) and Customer complaints.
- 3-5 years’ experience in a call center environment or in a customer service support role.
- High School Diploma or Bachelor Degree.
- Strong phone and verbal communication skills along with active listening.
- Knowledge of customer service practices and principles.
- Customer focus and adaptability to different personality types.
Technogym is a leading company in equipment and digital technologies for fitness, sport and health based in Cesena, Italy. Technogym offers an ecosystem of connected smart equipment, digital services, on-demand training experiences and apps.
Official Website: technogym.com
For more details, please scroll down & see the details.
Technogym Careers – UAE
|Title||Technical Call Center Specialist Jobs in Dubai | Technogym Jobs|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Technogym Job Site..