Service Quality Officer (Armenian Speaking) Jobs in Sharjah

Service Quality Officer (Armenian Speaking) Jobs in Sharjah

1- Service Quality Officer (Armenian Speaking)
Job: Full Time
Location: Sharjah, UAE

Job Responsibilities:

  • Contributes in developing, implementing, and enforcing the Service Quality Assurance Manual that covers policies and operating procedures for the Contact Center activities.
  • Provides assistance in suggesting, introducing and supervising enhancements to the Quality Assurance processes and procedures to achieve high quality in productivity that leads to enhancing customers’ experience and increasing sales.
  • Supports the Supervisor in guiding, supporting and monitoring the contact center Inbound/Outbound teams’ performance in line with adopted quality standards ensuring policies and procedures are met and adhered to.
  • Assists in Identifying areas for improvement; recommends development plans and training courses to the management and HR.

Job Requirements:

  • Bachelor degree in Management/ Administration or equivalent.
  • Quality Assurance/ISO Lead Assessor certificate is a plus.
  • Capable of using technology systems and tools; proficient in Microsoft Office.
  • Fluent in Armenian & English or Armenian & Arabic Language;
  • 2+ years of related working experience in similar role in service quality/ quality assurance in any service industry,

For more details, please scroll down & see the details.

Company Overview:

Air Arabia is an Emirati low-cost airline with its head office in the A1 Building Sharjah Freight Center, Sharjah International Airport, UAE.

Official Website: airarabia.com

UAE – Air Arabia Jobs 2022

TitleService Quality Officer (Armenian Speaking) Jobs in Sharjah
Hiring OrganizationAir Arabia
Job LocationSharjah, United Arab Emirates
Date PostedJul/21/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

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Service Quality Officer (Armenian Speaking) Jobs in Sharjah
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*This Jobs was Originally Posted on Air Arabia Job Site..