Service Manager Jobs in Dubai | Abbott Careers

Service Manager Jobs in Dubai | Abbott Careers

1- Service Manager
Job: Full Time
Location: Dubai, UAE


Our diagnostics business is looking for a Service Manager to be based in UAE. The individual is responsible to manage service and commercial delivery for the Gulf and Levant region , working closely with Customer Experience Manager, Distributor Manager and Managing Director to assure delivery of the ultimate customer experience.

Job Responsibilities:

  • Manage Stakeholders including key customers.
  • Set and achieve Key Performance Indicator, and customer satisfaction NPS scores
  • Monitor instrument reliability and instrument service cost and manage all escalated service situations to assure timeous resolution.
  • Manage and control spare parts inventory to assure service levels are maintained and DOH and inventory levels are controlled to Plan or I BP.
  • Success in this role is measured by service level achievement, customer satisfaction score (NPS), service key performance indicators achievement and economic growth and profitability per district.

Job Requirements:

  • Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
  • Experience as a Service manager managing a team in diagnostics field in the Gulf and Levant market.
  • More than 5 years of experience in service industry and or a proven track record in a similar position, supported by management and customer references.
  • Successful engagement with customers, specifically C-Level (including CEO, CFO, COO) and Top Management.
  • Strong experience and process skills of the business functions service delivery.

For more details, please scroll down & see the details.

Company Overview:

Abbott Laboratories is an American multinational medical devices and health care company with headquarters in Abbott Park, Illinois, United States.

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UAE – Abbott Jobs 2021

TitleService Manager Jobs in Dubai | Abbott Careers
Hiring OrganizationAbbott
Job LocationDubai, United Arab Emirates
Date PostedNov/09/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Job Data

Service Manager Jobs in Dubai | Abbott Careers

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