Service Delivery Manager Jobs | Majid Al Futtaim Dubai Jobs 2021

Service Delivery Manager
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  1. Contribute directly to the strategy, development and quality of IT Service Management and the organisations service delivery capability.
  2. Own specific IT Services and ensure their effective delivery, management and improvement to meet the organisation’s needs.
  3. Active stakeholder and driver in underlying operations processes, to direct continuous improvements across the supporting teams to meet existing customer Service Level Agreements (SLAs), and Operating Level Agreements (OLAs) and compliance requirements.
  4. Own and lead the execution of the process development and improvement roadmap for multiple ITIL processes to improve alignment and business outcomes.
  5. Partner and collaborate with other teams to deliver a holistic ITSM program with a coordinated set of continuous improvement initiatives.

Job Requirements:

  1. 10 years’ Service Delivery Manager experience in an IT/Telco/Managed Services environment.
  2. Strong experience of various ITSM tools and platforms.
  3. Knowledge of developing and managing continuous improvement programs.
  4. Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
  5. ITIL Certification (minimum Foundation level).
Company Overview:

Majid Al Futtaim is an Emirati billionaire businessman, the founder, owner and president of the Majid Al Futtaim Group, an Emirati real estate and retail conglomerate, with projects in Asia and Africa.

Official Website: majidalfuttaim.com

For more details, please scroll down & see the details.

UAE – Majid Al Futtaim Jobs 2021
TitleService Delivery Manager Jobs | Majid Al Futtaim Dubai Jobs 2021
Hiring OrganizationMajid Al Futtaim
Job LocationDubai, United Arab Emirates
Date PostedJul/08/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Majid Al Futtaim Jobs July 2021
Service Delivery Manager Jobs | Majid Al Futtaim Dubai Jobs 2021
Service Delivery Manager Jobs | Majid Al Futtaim Dubai Jobs 2021

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