Service Delivery Manager Jobs | Majid Al Futtaim Dubai Jobs 2021
Service Delivery Manager
Job: Full Time
Location: Dubai, UAE
- Contribute directly to the strategy, development and quality of IT Service Management and the organisations service delivery capability.
- Own specific IT Services and ensure their effective delivery, management and improvement to meet the organisation’s needs.
- Active stakeholder and driver in underlying operations processes, to direct continuous improvements across the supporting teams to meet existing customer Service Level Agreements (SLAs), and Operating Level Agreements (OLAs) and compliance requirements.
- Own and lead the execution of the process development and improvement roadmap for multiple ITIL processes to improve alignment and business outcomes.
- Partner and collaborate with other teams to deliver a holistic ITSM program with a coordinated set of continuous improvement initiatives.
- 10 years’ Service Delivery Manager experience in an IT/Telco/Managed Services environment.
- Strong experience of various ITSM tools and platforms.
- Knowledge of developing and managing continuous improvement programs.
- Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
- ITIL Certification (minimum Foundation level).
Majid Al Futtaim is an Emirati billionaire businessman, the founder, owner and president of the Majid Al Futtaim Group, an Emirati real estate and retail conglomerate, with projects in Asia and Africa.
Official Website: majidalfuttaim.com
For more details, please scroll down & see the details.
UAE – Majid Al Futtaim Jobs 2021
|Title||Service Delivery Manager Jobs | Majid Al Futtaim Dubai Jobs 2021|
|Hiring Organization||Majid Al Futtaim|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Majid Al Futtaim Job Site..