Service Associate - Front Office (Agent) Jobs in Abu Dhabi at Shangri- La

Service Associate – Front Office (Agent)
Job: Full Time
Location: Abu Dhabi, UAE


As front desk agent you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in. The successful Front Desk Agent will tailor their approach by reading cues from a guest to ensure when they check in the guest feels at home. We believe that every ambassador is an innovator, explorer, and relationship builder, someone who is able to identify the key details that make something uniquely interesting and provide guests with intriguing information about the locale. 

Creating a smooth and easy experience for guests so they can get the most out of their stay .The Front Desk Ambassador will use their expertise, as well as their relationships with others across the hotel (from housekeeping to parking to the Navigator and beyond), to anticipate and deliver on our guests’ needs. He or she should be passionate not only about the locale and local offerings, but also have an eye for detail – from the information they provide to guests, to the accuracy of their reports, to the transactions they process and secure. 

Job Requirements:

  1. At least 1 years experience in a similar position in a 4 or 5* hotel.
  2. Excellent communication skills in English (oral and written). Fluency in Arabic is an advantage.
  3. Familiar with Opera system. Proficient with computers.
  4. Proven track record of delighting customer, up-selling/suggestive selling.
  5. Highly motivated and passionate about his/her career in the hotel industry.

For more details, please scroll down & see the details.

Company Overview:

Shangri-La Hotels and Resorts is the trading entity of Shangri-La International Hotel Management Limited, a Hong Kong-based multinational hospitality company.

Official Website:

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UAE – Shangri-La Hotel Jobs 2021
TitleService Associate – Front Office (Agent) Jobs in Abu Dhabi at Shangri- La
Hiring OrganizationShangri-La Hotel
Job LocationAbu Dhabi, United Arab Emirates
Date PostedAug/01/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Shangri-La Hotel Jobs August 2021
Service Associate - Front Office (Agent) Jobs in Abu Dhabi at Shangri- La
Service Associate - Front Office (Agent) Jobs in Abu Dhabi at Shangri- La

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*This Jobs was Originally Posted on Shangri-La Hotel Job Site..