Senior Operations Manager - Driver Experience Jobs | Uber Dubai

1- Senior Operations Manager – Driver Experience
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  • Own our regional driver experience program responsible for improving driver sentiment and experience with the Uber platform across MENAP.
  • Work collaboratively with local, regional and global stakeholders to optimize the driver experience across MENAP. You’ll understand driver pain-points and issues and strive to tackle them (through products / features, programs and processes).
  • Lead our driver communication and engagement efforts in the region by working with Marketing, CRM and others in the Operations team to set the tonality, channel strategy and cadence.
  • Own and drive the execution of our driver loyalty strategy and our driver loyalty program (UberPro).
  • Conduct research and analysis based on both qualitative (insights from local teams, round-tables, etc) and quantitative data (global and customized surveys, internal Uber data) to understand driver behavior, and then act on it to create impactful experiences for them.

Job Requirements:

  • 4 years proven experience preferably in operations management, management consulting, investment banking and / or start ups
  • A data-driven mindset and the ability to translate data into actionable insights through sound business judgement

For more details, please scroll down & see the details.

Company Overview:

Uber Technologies, Inc., commonly known as Uber, is an American mobility as a service provider based in San Francisco, with operations in over 900 metropolitan areas worldwide.

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UAE – Uber Jobs 2021

TitleSenior Operations Manager – Driver Experience Jobs | Uber Dubai
Hiring OrganizationUber
Job LocationDubai, United Arab Emirates
Date PostedNov/06/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Job Data

Senior Operations Manager - Driver Experience Jobs | Uber Dubai

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