Senior Operations Manager - Driver Experience Jobs | Uber Dubai
1- Senior Operations Manager – Driver Experience
Job: Full Time
Location: Dubai, UAE
- Own our regional driver experience program responsible for improving driver sentiment and experience with the Uber platform across MENAP.
- Work collaboratively with local, regional and global stakeholders to optimize the driver experience across MENAP. You’ll understand driver pain-points and issues and strive to tackle them (through products / features, programs and processes).
- Lead our driver communication and engagement efforts in the region by working with Marketing, CRM and others in the Operations team to set the tonality, channel strategy and cadence.
- Own and drive the execution of our driver loyalty strategy and our driver loyalty program (UberPro).
- Conduct research and analysis based on both qualitative (insights from local teams, round-tables, etc) and quantitative data (global and customized surveys, internal Uber data) to understand driver behavior, and then act on it to create impactful experiences for them.
- 4 years proven experience preferably in operations management, management consulting, investment banking and / or start ups
- A data-driven mindset and the ability to translate data into actionable insights through sound business judgement
For more details, please scroll down & see the details.
Uber Technologies, Inc., commonly known as Uber, is an American mobility as a service provider based in San Francisco, with operations in over 900 metropolitan areas worldwide.
Official Website: uber.com
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UAE – Uber Jobs 2021
|Title||Senior Operations Manager – Driver Experience Jobs | Uber Dubai|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Uber Job Site..