Senior Analyst Rider Operations Jobs in Dubai | Talabat Careers 2022

1- Senior Analyst Rider Operations
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

• Responsible for optimising our reporting structure and KPI dashboards for faster decision making

• Closely monitor the rider performance & compliance levels of each country and work closely with them to improve KPIs 

• Identify opportunities for performance improvement regionally

• Develop models, scenarios and recommendations • Drive strategic analysis and provide recommendations for ad hoc requests, both from within the team and externally 

• Help define the right KPIs, variables & targets for pilots/tests related to tech or operations and business cases

• Draft and implement guidelines related to product configurations to drive optimal rider performance and compliance outcomes 

• Ensure the effective use and rollout of all Delivery Hero technology, tools and data models for rider operations management

Job Requirements:

• Minimum 2 years of working experience in operations management and performance

• Proficient in MS Excel, data analysis and SOP development.

• Basic experience in SQL and Tableau preferred. Experience with Big Query and DataStudio is a plus.

• Excellent communicator who can influence without authority: you can make numbers speak, ensure full understanding of data and insight by stakeholders, and obtain buy-in on priorities and actions

For more details, please scroll down & see the details.