Sales Administration Associate Analyst Jobs in Dubai | Cigna Jobs

1- Sales Administration Associate Analyst
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

• Provide the highest levels of customer service, striving for first contact resolution, responding within given timelines written or verbal.
• Monitor turnaround times for all action items.
• Build relations with internal departments to ensure all resources are utilized to the benefit of the client/broker, working within the regional benefits and reaching out to relevant service teams where necessary.
• Identify potential process improvements and make recommendations to the respective Team Leader.

Job Requirements:

• A minimum of 12mths experience in customer centric role for a service focused organization.
• Experience of working in a team.
• Ability to meet/exceed targets and manage multiple priorities.
• Strong interpersonal skills with good verbal and written communication to internal and external clients.

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