Royal Service Agent Jobs in UAE | Fairmont The Palm Careers

1- Royal Service Agent
Full Time
Dubai, United Arab Emirates

Description:

Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent, effective and engaging communication is the key when speaking to fellow Colleagues and Guests.

Job Responsibilities:

  1. Consistently offer professional, friendly and engaging service.
  2. Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.
  3. Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice.
  4. Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering.
  5. Act as dispatcher through Royal Service for security, guest services and other colleagues in operations.

Job Requirements:

  1. Previous role as a Telephone Operator is a must.
  2. Computer literate in Microsoft Windows applications required. Knowledge of Opera Property Management System an asset.
  3. Ability to work well under pressure in a fast paced environment.
  4. Ability to focus attention on guest needs, remaining calm and courteous at all times.
  5. Must have the ability to handle a multitude of tasks and Guest requests.

For more details, please scroll down & see the details.

Last Date to Apply: May/05/2021


Company Overview:

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Little Miss India, Frevo – Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids’ Club.


UAE – FAIRMONT
TitleRoyal Service Agent Jobs in UAE | Fairmont The Palm Careers
Hiring OrganizationFAIRMONT, Accor
Job LocationDubai, United Arab Emirates
Date PostedApr/21/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilMay/05/2021
FAIRMONT Jobs April 2021
Royal Service Agent Jobs in UAE | Fairmont The Palm Careers
Royal Service Agent Jobs in UAE | Fairmont The Palm Careers

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