Royal Service Agent Jobs in UAE | Fairmont The Palm Careers
1- Royal Service Agent
Dubai, United Arab Emirates
Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent, effective and engaging communication is the key when speaking to fellow Colleagues and Guests.
- Consistently offer professional, friendly and engaging service.
- Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.
- Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice.
- Have a sufficient working knowledge of all departments, in particular Housekeeping, Front Office and Engineering.
- Act as dispatcher through Royal Service for security, guest services and other colleagues in operations.
- Previous role as a Telephone Operator is a must.
- Computer literate in Microsoft Windows applications required. Knowledge of Opera Property Management System an asset.
- Ability to work well under pressure in a fast paced environment.
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
- Must have the ability to handle a multitude of tasks and Guest requests.
For more details, please scroll down & see the details.
Last Date to Apply: May/05/2021
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Little Miss India, Frevo – Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Willow Stream Spa and the Fairmont Falcons Kids’ Club.
UAE – FAIRMONT
|Title||Royal Service Agent Jobs in UAE | Fairmont The Palm Careers|
|Hiring Organization||FAIRMONT, Accor|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Accor Job Site..