Royal Service Agent Jobs in Dubai | FAIRMONT Careers
1- Royal Service Agent
Job: Full Time
Location: Dubai, UAE
Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent, effective and engaging communication is the key when speaking to fellow Colleagues and Guests.
- Consistently offer professional, friendly and engaging service
- Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.
- Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice.
- Take ownership of the caller’s request and ensure follow up according to the hotel’s standards
- Previous role as a Telephone Operator is a must
- Must possess outstanding guest services skills and sophisticated verbal communication skills.
- Computer literate in Microsoft Windows applications required. Knowledge of Opera Property Management System an asset.
- Strong interpersonal and problem solving abilities.
For more details, please scroll down & see the details.
Fairmont Hotels & Resorts is a global chain of luxury hotels that operates more than 70 properties worldwide, with a strong presence in Canada.
Official Website: accor.com
UAE – FAIRMONT Jobs 2022
|Title||Royal Service Agent Jobs in Dubai | FAIRMONT Careers|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on ACCOR Job Site..