Royal Service Agent Jobs in Dubai | FAIRMONT Careers

1- Royal Service Agent
Job: Full Time
Location: Dubai, UAE

Description:

Your knowledge of the hotel and the technical skill you display when responding to Guest telephone calls will prove you truly are a Fairmont professional. As a Royal Service Agent, effective and engaging communication is the key when speaking to fellow Colleagues and Guests.

Job Responsibilities:

  • Consistently offer professional, friendly and engaging service
  • Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.
  • Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice.
  • Take ownership of the caller’s request and ensure follow up according to the hotel’s standards

Job Requirements:

  • Previous role as a Telephone Operator is a must
  • Must possess outstanding guest services skills and sophisticated verbal communication skills.
  • Computer literate in Microsoft Windows applications required. Knowledge of Opera Property Management System an asset.
  • Strong interpersonal and problem solving abilities.

For more details, please scroll down & see the details.

Company Overview:

Fairmont Hotels & Resorts is a global chain of luxury hotels that operates more than 70 properties worldwide, with a strong presence in Canada.

Official Website: accor.com

UAE – FAIRMONT Jobs 2022

TitleRoyal Service Agent Jobs in Dubai | FAIRMONT Careers
Hiring OrganizationFAIRMONT
Job LocationDubai, United Arab Emirates
Date PostedFeb/22/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Job Data

Royal Service Agent Jobs in Dubai | FAIRMONT Careers
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Disclaimer:

*This Jobs was Originally Posted on ACCOR Job Site..