Reservations Agent Jobs in Fujairah | NOVOTEL Careers

Reservations Agent
Job: Full Time
Location: Fujairah, UAE

Description:

You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!

Job Responsibilities:

• Consistently offer exceptional, friendly and engaging service.
• Ensure the best selection for the guest and ensure revenue is maximized through up-selling.
• Recommend property facilities and assist guests with information and special requests.
• Book room reservation requests, enter rooming lists, and update accurate information in the system.

Job Requirements:

• Guest focused personality is essential; experience is an asset.
• Prior experience working with Opera or a related system.
• Strong interpersonal and problem solving abilities.
• Fluency in English; additional languages are a plus.

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