1- Reservation Officer
Job: Full Time
Location: Dubai, UAE

Description:

Supervise the day to day operation of an assigned reservation unit, ensuring effective coordination with internal departments and external suppliers/clients in order to provide accurate, friendly and professional services whilst minimising cost and maximising sales opportunities.

Job Responsibilities:

• Implement and review processes and procedures to improve the productivity and performance of the unit, making recommendations for improvement and ensuring procedures and processes are fully communicated to staff.
• Design and implement action plans that maximise all possible revenue opportunities and support the achievement of targets and ensure service turnaround times are exceeded.
• Monitor and manage assigned pre-payment accounts/groups and escalate any irregularities for review and action.
• Analyse assigned credit accounts and resolve all short payments by correcting files or clarifying with tour operators/outstations so that the accounting for all files is in line with laid down guidelines.

Job Requirements:

• Hospitality.Other : 5+ Years
• 12 Years schooling or equivalent
• Educated to A-Level standard In a leisure and tourism related subject would be advantageous
• Experience in an operational unit within the service, tourism, hospitality industry Previous supervisory experience would be preferable

For more details, please scroll down & see the details.