Quality Assurance Specialist Jobs in Sharjah | CBD Careers

Quality Assurance Specialist Jobs in Sharjah | CBD Careers

UAE - Commercial Bank of Dubai is looking to hire following staff.

Quality Assurance Specialist Jobs in Sharjah | CBD Careers

1- Quality Assurance Specialist
Job: Full Time
Location: Sharjah, UAE

Description:

Evaluate and monitor the quality of calls, web chat, facebook handling, and Transaction audit and product applications for contact Centre staff while providing feedback and coaching for improvement

Job Responsibilities:

  • Call monitoring, coaching and feedback to CCAs responsibility for delivery of the defined customer experience in every call.

  • Evaluate overall quality of calls for the center and make necessary recommendations to raise the standard.

  • Provide daily/weekly MIS of call monitoring, coaching and feedback

  • Work closely with Quality Call Supervisor to maintain the data for calls and errors.

Job Requirements:

  • Bachelors Degree in a Finance/Commerce discipline

  • 2 to 3 years’ experience in banking/ customer service

For more details, please scroll down & see the details.

Company Overview:

Commercial Bank of Dubai is a UAE banking and financial services corporation headquartered in Deira, Dubai. With more than US$23 billion in assets, Gulf Business listed CBD as the 7th largest bank in the UAE, based on total assets. It also figures in the Dubai Financial Market index.

Official Website: cbd.ae

CBD Jobs - Quality Assurance Specialist Jobs in Sharjah

TitleQuality Assurance Specialist Jobs in Sharjah | CBD Careers
Hiring OrganizationCommercial Bank of Dubai
Job LocationSharjah, United Arab Emirates
Date PostedSep/19/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Job Data

Quality Assurance Specialist Jobs in Sharjah | CBD Careers
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Disclaimer:

*This Jobs was Originally Posted on Commercial Bank of Dubai Job Site..