Qatar Airways Jobs | Hiring Sales Operations Officer in Dubai
1- Sales Operations Officer
Dubai, United Arab Emirates
Support the Sales Operations Manager in supervising the day to day work of the sales operations team, ensuring adherence with SOP’s and meeting of key performance metrics. Collaborate with internal and external stakeholders to develop processes and functionalities that enable the team to deliver five star service for internal/external customers, therby enhancing the efficiency of QR revenue generating teams.
- Monitor and adapt Standard Operating Procedures (SoPs) for sales operations ensuring alignment to QR’s global sales/sales operations principles.
- Lead the team engaged in sales operations activities including (but not limited to) Reservations and Ticketing, Group Sales, Sales Support, Sales Systems, and Sales Administration.
- Establish customer activity and performance metrics (including B2B NPS) to drive data driven decision-making and continuous improvement.
- Manage translation of QR internal processes into customer-friendly, value added instruction to key trade customers and QR sellers and manage the communication with internal stakeholders to ensure an effective coverage of a customer perspective.
- Minimum 4 years of job-related experience
- High School Qualification/ Diploma or Equivalent
- Fluent in English, secondary language desirable.
- Microsoft office skills (word/PowerPoint/Excel)
- Communication and relationship building skills
For more details, please scroll down & see the details.
Last Date to Apply: May/05/2021
Qatar Airways is the national airline of the State of Qatar. Based in Doha, the Airline’s trendsetting on-board product focuses on: comfort, fine cuisine, the latest in-flight audio & video entertainment, award-winning service and a modern aircraft fleet averaging around 5 years of age.
Qatar Airways serves more than 150 key business and leisure destinations worldwide, with a fleet of over 200 aircraft. The airline flies to Australia, Asia, Europe, Middle East, Africa, North America, and South America.
UAE – Qatar Airways
|Title||Qatar Airways Jobs | Hiring Sales Operations Officer in Dubai|
|Hiring Organization||Qatar Airways|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Qatar Airways Job Site..