Products & Services Delivery Manager Jobs in Abu Dhabi Islamic Bank

1- Products & Services Delivery Manager
Job: Full Time
Location: Abu Dhabi, UAE

Job Responsibilities:

  • Submit continuous improvement recommendations based on different ways: surveys, market trends, internal meetings, focus groups, complaints data analysis …etc.
  • Act as a single point of contact within BBD in terms of service evaluations & recommendations based on (NPS, Surveys, Mystery, Service Quality Reports) conducted by internal stakeholders / external stakeholders
  • Work with internal stakeholders to define core strategy to improve customer experience, develop strategic programs, translate them into a high-impact project roadmap, and execute these programs
  • Leverage digital channels and digital solutions to enhance the customer journeys via ADIB Direct enhancements, CRM enhancements, Service channels enhancement (IVR, E-Statement, SMS)
  • Create and own recurring communications to Business Banking senior management and key stakeholders on core programs and opportunities to improve customers engagement and satisfaction

Job Requirements:

  • Minimum 10 years of continuous improvement / customer experience / products & services delivery projects in fields related to financial services / banking.
  • Relevant University degree in Business or Finance or IT
  • Experience in digital transformation and customer journeys re-engineering
  • Excellent experience in shaping and delivering projects that drives positive customer experience.

For more details, please scroll down & see the details.

Company Overview:

Abu Dhabi Islamic Bank PJSC is an Islamic bank based in Abu Dhabi city, in the United Arab Emirates.

Official Website:

For more Latest Jobs: click here.

UAE – Abu Dhabi Islamic Bank Jobs 2021

TitleProducts & Services Delivery Manager Jobs in Abu Dhabi Islamic Bank
Hiring OrganizationAbu Dhabi Islamic Bank
Job LocationAbu Dhabi, United Arab Emirates
Date PostedDec/14/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilJan/13/2022

Job Data

Products & Services Delivery Manager Jobs in Abu Dhabi Islamic Bank

To get latest Job updates by email please send us your details.

[contact-form-7 404 "Not Found"]
Browse All JOBS, You might be interested in one or check Jobs by following categories.

Jobs by City:

(a)- Dubai Jobs        (b)- Abu Dhabi Jobs
(c)- Sharjah Jobs     (d)- Fujairah Jobs
(e)- Ajman Jobs       (f)- Al Ain Jobs
(g)- Ras Al Khaimah Jobs

Time needed: 1 minute.


How to Apply for Abu Dhabi Islamic Bank Jobs.


  1. Visit We bring you the most legit Jobs. Search for your favorite Country and Niche.
  2. Still Need Help? Contact CareersTown and we will take care moving forward.


You can find Apply here Button on every job to start your application.

You can find the menu to navigate to related or other jobs. You can also find the related jobs post in the bottom of every job post. 

Yes, CareersTown is committed to help every job seeker and we are responding to every job seeker to help them for free.


*This Jobs was Originally Posted on Abu Dhabi Islamic Bank Job Site..