Patient Experience Executive Jobs at American Hospital Dubai
1- Patient Experience Executive
Job: Full Time
Location: Dubai, UAE
REPORTS TO: Customer Service Manager
- Assesses, develops, implements and evaluates service excellence requirements and educational needs hospital-wide, which are sensitive to the multi-cultural patient-base and learning needs of multi-national staff
- Acknowledges the receipt of the complaint and ensure patient satisfaction with outcomes achieved
- Tracks and trends result and collaborates with service line manager
- Monitors patient’s feedback from the Press Ganey Survey’s
- Conducts training and orientation for newly joined staff
- Supervises and monitors progress made via training programs
- High School National Diploma
- Bachelor’s Degree / Diploma in Business Development, Education or related discipline from a recognised educational institute
- Minimum 5 years experience in a customer service related industry
- Experience in mentoring / coaching in a multi-cultural / grooming standard
For more details, please scroll down & see the details.
A premier private healthcare provider in the Middle East, American Hospital, part of Mohamed & Obaid Al Mulla Group, was established in 1996 with the goal of providing world-class medical service to the community. The 254-bed, acute care, general medical/surgical private hospital has state-of-the-art facilities and an experienced team of healthcare professionals specialized in more than 40 medical and surgical specialties assuring comprehensive care. All physicians at American Hospital are American Board Certified or equivalent ensuring that patients receive an international standard of care in the UAE.
Official Website: ahdubai.com
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UAE – American Hospital Dubai Jobs 2021
|Title||Patient Experience Executive Jobs at American Hospital Dubai|
|Hiring Organization||American Hospital Dubai|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on American Hospital Dubai Job Site..