Ops Excellence Supervisor Jobs in UAE | UPS Jobs 2022

1- Ops Excellence Supervisor
Job: Full Time
Location: UAE

Description:

This position supports the operation to ensure it meets and exceeds customer service and quality objectives. He/She assists with the development, assessment and alignment of service goals with company objectives. This position supports the implementation of training activities and provides operational support. He/She is responsible for analyzing performance metrics and ensuring service processes and procedures align with business objectives, including gathering performance trend data and determining improvement areas where appropriate.

Job Responsibilities:

• Gathers necessary data and assists with data analysis to develop work measurement methodologies.
• Conducts audits as needed to identify areas or processes that are out of compliance.
• Identifies and records non-compliance exceptions, reviews records and works with operations management to develop action plans that address all non-compliance exceptions.
• Verifies implemented changes.

Job Requirements:

• Bachelor’s Degree or International equivalent
• Bachelor’s Degree or International equivalent in Engineering, Mathematics, Computer Science, or a related field – Preferred
• Experience with Microsoft Office Applications: Word, PowerPoint, and Excel
• Willing to work flexible shifts hours and possibly weekends

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