Operations Analyst - Jobs in Dubai | Amazon Careers

Operations Analyst
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  1. Providing timely, accurate, and professional support to merchant queries, received via phone and/or email.
  2. Performing analysis to identify the root cause of merchant issue, and working with internal stakeholders and external partners to resolve merchant issues.
  3. Investigating transaction related issues and promptly escalate concerns to the operations and/or technical team.
  4. Assisting with merchant communication during critical launches, programs, and support events.
  5. Working with operations manager on developing canned responses for common questions and on documenting and improving process flows.

Job Requirements:

  1. Bachelor degree.
  2. 2+ years of experience in fast paced customer service environment, preferably in internet, payments, data analysis or IT support.
  3. Excellent verbal and written communication skills required. Must be able to interact with an external party like customers and suppliers comfortably.
  4. Self-motivated with proven capability to work independently and continually calibrate priorities with minimal supervision.
  5. Detail oriented and process focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner.

For more details, please scroll down & see the details.

Company Overview:

Amazon, Inc. is an American multinational conglomerate which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook.

Official Website: amazon.com

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UAE – Amazon Jobs 2021
TitleOperations Analyst – Jobs in Dubai | Amazon Careers
Hiring OrganizationAmazon
Job LocationDubai, United Arab Emirates
Date PostedSep/01/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Amazon Jobs Sep 2021
Operations Analyst - Jobs in Dubai | Amazon Careers
Operations Analyst - Jobs in Dubai | Amazon Careers

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