Omni-Channel Operations Manager Jobs in Dubai | Chalhoub Jobs 2022
1- Omni-Channel Operations Manager
Job: Full Time
Location: Dubai, UAE
The E-Commerce Operations Manager will be responsible for enhancing all aspects of the e-commerce client journey, striving to provide an outstanding experience for our clients. You will develop, execute and continuously improve our ecommerce operations processes and will play a key role as part of the Ecommerce Team. You will report directly to the E-Commerce Manager and will lead all ecommerce operations regionally with fulfillment from 13 locations (stores and warehouse).
- Produce weekly/monthly reports to monitor Customer Experience KPIs and work towards continuously improving them.
- Propose optimizations and necessary enhancements to front and back-end processes for continuous reduction of the operational timelines, accuracy and costs.
- Mobilize cross functional teams to implement those enhancements and improve fulfillment productivity, customer service, and internal processes.
- Monitor OMS functionality, fulfillment locations experience and performance and propose new development to improve performances and services.
For more details, please scroll down & see the details.
Chalhoub Group is a privately held luxury goods retailer and distributor, headquartered in Dubai, UAE. The Chalhoub Group is the largest retail operator in the Middle East. It played a crucial role in developing the luxury sector in the region. The company has more than 12,000 employees, in 14 countries.
Official Website: chalhoubgroup.com
UAE – Chalhoub Group Jobs 2022
|Title||Omni-Channel Operations Manager Jobs in Dubai | Chalhoub Jobs 2022|
|Hiring Organization||Chalhoub Group|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Chalhoub Group Job Site..