MEA Key Account Desk Expert Jobs in Dubai | DHL Express Careers

1- MEA Key Account Desk Expert
Job: Full Time
Location: Dubai, UAE


The MEA KAD Expert effectively manages and controls the MEAKAD OtC processes for DHL’s largest Strategic, MNC and CSI customers, guaranteeing continuous cash flow, customer satisfaction, elimination of errors at source and compliance to terms and conditions that impact key KPI’s such as DSO, DQO, Credit Notes, Bad Debt and % overdue. The expertise from the MEAKAD Expert will be used for new onboarding’s or expansion of MEAKAD customer contracts.

Job Responsibilities:

  • Manage the Accounts receivable ledger for one customer across MENA by liaising frequently with the customer shared service center, budget holders and Freight Payment Agencies, GCM, RCM and Local KAM
  • Guarantee that all contractual conditions (exemptions, exceptions, invoice formats, invoice frequency, tariffs, payment terms, etc.) are being applied correctly across all billing systems and to ensure consistency of OtC processes for the customer, by liaising with the required DVRA, Billing, EDI and CMF resources in each country
  • Deal with all customer invoice related queries and to ensure that all issues are carefully analyzed and actions are taken to avoid any repetition of the root causes

Job Requirements:

  • Master’s degree education
  • 4/5 years of work experience at Bachelor level in a in a related field (e.g. finance, sales, business analyst, customer service) – strong preference for candidates with experience in multiple fields (eg Collections, Query Handling, AP, Billing, Customer Service, Sales)
  • Experience with multi-million portfolios and international sensitive customers
  • Experience with customer visits

For more details, please scroll down & see the details.

Company Overview:

DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year.

Official Website:

UAE – DHL Express Jobs 2022

TitleMEA Key Account Desk Expert Jobs in Dubai | DHL Express Careers
Hiring OrganizationDHL Express
Job LocationDubai, United Arab Emirates
Date PostedMay/15/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Job Data

MEA Key Account Desk Expert Jobs in Dubai | DHL Express Careers
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*This Jobs was Originally Posted on DHL Express Job Site..