Manager - Rider Support Jobs in Dubai | Deliveroo Careers in UAE
Manager – Rider Support Jobs in Dubai | Deliveroo Careers in UAE
1- Manager – Rider Support
Job: Full Time
Location: Dubai, UAE
The purpose of this role is to maximise Deliveroo’s fleet productivity through analysis and the development, management, and ownership of rider support actions (training, performance management, direct support, among others) and all its related fronts (special projects). This role owns the Support aspect of Rider Operations for UAE and Qatar.
- Own the Rider Support strategy and initiatives for the UAE and Qatar, which aim to sustainably foster a well performing delivery fleet.
- Execute data analysis and optimization tasks related to improving and analyzing fleet performance.
- Execute on results as needed and coordinate with other related teams and areas, including instating and communicating corrective actions or rewards.
- Manage and scale the Rider Support team, covering tasks such as direct rider off-order support and rider training.
- 4+ years of relevant professional experience
- Proficiency in English (must-have) and Urdu/ Hindi (good-to-have, but not essential).
- Proven project and people scaling and management skills.
- Strong written and verbal communication skills.
For more details, please scroll down & see the details.
|Title||Manager – Rider Support Jobs in Dubai | Deliveroo Careers in UAE|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Deliveroo Job Site..