IT Support Coordinator Jobs in Dubai | dnatatravel Careers

IT Support Coordinator Jobs in Dubai | dnatatravel Careers

1- IT Support Coordinator
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  • Provide 1st level support for dnata Travel applications
  • Analyse the service incidents (app. support) received directly from end users & incidents raised by technical vendors which are categorized as functional
  • Ensure service incidents are resolved within SLA, providing continuous updates to business users on status
  • Guide business users on adhering to Standard Operating Procedures & Business Processes on systems

Job Requirements:

  • Degree or Honours (12+3 or equivalent)
  • Additional qualification in IT / Computer Science or ITIL or Service Management is an advantage, but not mandatory
  • Minimum 3 years’ experience of which at least 2 years in a Service Desk role
  • Demonstrated problem solving & process improvement experience

For more details, please scroll down & see the details.

Company Overview:

At the dnata Travel Group, we represent the travel division of dnata, one of the world’s largest air and travel services providers. Part of The Emirates Group, our history is rooted in Dubai and the growth of its pioneering travel industry, evolving to consist of more than 30 leading international travel brands with coverage across the world. We are proud to serve our global customer base as a leading, award-winning travel services provider with long-standing travel expertise, a wide range of products and services, and high standards of service and safety across all of our operations. Our global businesses cover all aspects of the travel industry from local travel agencies, to global travel consolidators, corporate travel, sports travel, destination management and attractions, airline representation services, and more.

Official Website:

UAE – dnatatravel Jobs 2023

TitleIT Support Coordinator Jobs in Dubai | dnatatravel Careers
Hiring Organizationdnatatravel
Job LocationDubai, United Arab Emirates
Date PostedFeb/16/2023
Base SalaryAED
Employment TypeFull Time
Valid UntilMar/01/2023

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IT Support Coordinator Jobs in Dubai | dnatatravel Careers
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*This Jobs was Originally Posted on The Emirates Group Job Site..