Hotel Duty Manager Jobs in Dubai | Kempinski Job Vacancy 2021

Duty Manager – (in English)
Job: Full Time
Location: Dubai, UAE

Description:

Under the guidance of the Front Office Manager assess, evaluate and ensure that the long-term and short-term of the department are met.  Support and assist Front Office and all Departments in the hotel to ensure a smooth, prompt, and effective service to all guests.

Job Responsibilities:

1. Ensures the smooth running of the operations on a day to day basis and in a proactive manner.
2. Ensures that all guests receive prompt, cordial attention and personal recognition and resolves related problems.
3. Check all correspondence of the day’s arrivals to familiarize with arrived and arriving guests and their needs, follows up as required.
4. Inform and coordinate with other operating departments e.g. Housekeeping, Engineering, Sales and Butlers of Front Office matters which may concern them.
5. Maintains appropriate standards of conduct, dress, uniforms, hygiene, appearance, and posture for all departmental employees.

Job Requirements:

1. Minimum of 3 years experience in a similar role in a 5 star international hotel chain.
2. Working knowledge of reservations department. Strong telephone etiquette.
3. Strong knowledge of Microsoft Office applications.
4. Fluency in English (Written and Spoken).
5. Experience of supervising large team. 

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