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Helpdesk Operator Jobs in Abu Dhabi | Serco Careers

Serco is looking to hire – Helpdesk Operator in Abu Dhabi

Helpdesk Operator Jobs in Abu Dhabi | Serco Careers

1- Helpdesk Operator
Job: Full Time
Location: Abu Dhabi, UAE

We are looking to hire a Helpdesk Operator who will respond to the requests directed to the Helpdesk. Monitor and control the daily operations of the building and to record any system anomalies via the CAFM (Computer Aided Facilities Management) fault recording system for remedial repair and planned preventive maintenance.

Job Responsibilities:
a- Delivers client service by taking inbound calls, receiving email requests received in adherence to procedural, productivity and quality standards
b- Attend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties
c- Record tenant/Client and system fault requests on the CAFM system accurately
d- Communication with site management and staff relating to calls/emails received.

Job Requirements:
a- Minimum two (2) years’ experience in office environment using keyboard skills
b- Excellent Phone Manner
c- English spoken and written is essential

For more details, please scroll down & see the details.

Company Overview:

Helpdesk Operator Jobs in Abu Dhabi | Serco Careers
Serco Group plc is a British multinational defence, justice & immigration, transport, health, and citizen services company. It is headquartered in Hook, Hart, England. The company operates in Continental Europe, the Middle East, the Asia Pacific region, including Australia and Hong Kong, and North America.
Official Website:

UAE – Serco Jobs 2023

TitleHelpdesk Operator Jobs in Abu Dhabi | Serco Careers
Hiring OrganizationSerco
Job LocationAbu Dhabi, United Arab Emirates
Date PostedAug-31-2023
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
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