Helpdesk Operator Job | Serco Abu Dhabi Jobs 2022
1- Helpdesk Operator (UAE National)
Job: Full Time
Location: Abu Dhabi, UAE
- Delivers client service by taking inbound calls, receiving email requests received in adherence to procedural, productivity and quality standards.
- Attend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties.
- Answer calls within the agreed KPI (Key Performance Indicator) and fast and efficient handling of queries with clients.
- Record tenant/Client and system fault requests on the CAFM system accurately.
- Minimum two (2) years’ experience in office environment using keyboard skills.
- Excellent Phone Manner.
- Excellent Customer Handling skills.
- Good communication and interpersonal skills at an individual and team level.
For more details, please scroll down & see the details.
Serco Group plc is a British company with headquarters based in Hook, Hampshire, England. Serco primarily derives income as a contractor for the provision of government services, most prominently in the sectors of law & order, health, transport, justice, immigration, defence and citizens services.
Official Website: serco.com
UAE – Serco Jobs 2022
|Title||Helpdesk Operator Job | Serco Abu Dhabi Jobs 2022|
|Job Location||Abu Dhabi, United Arab Emirates|
|Employment Type||Full Time|
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