Helpdesk Operator Job | Serco Abu Dhabi Jobs 2022

1- Helpdesk Operator (UAE National)
Job: Full Time
Location: Abu Dhabi, UAE

Job Responsibilities:

  • Delivers client service by taking inbound calls, receiving email requests received in adherence to procedural, productivity and quality standards.
  • Attend to calls and requests directed through the switchboard, radio system and/or email (24 hours / 7 days per week) relating to the properties.
  • Answer calls within the agreed KPI (Key Performance Indicator) and fast and efficient handling of queries with clients. 
  • Record tenant/Client and system fault requests on the CAFM system accurately.

Job Requirements:

  • Minimum two (2) years’ experience in office environment using keyboard skills.
  • Excellent Phone Manner.
  • Excellent Customer Handling skills.
  • Good communication and interpersonal skills at an individual and team level.

For more details, please scroll down & see the details.

Company Overview:

Serco Group plc is a British company with headquarters based in Hook, Hampshire, England. Serco primarily derives income as a contractor for the provision of government services, most prominently in the sectors of law & order, health, transport, justice, immigration, defence and citizens services.

Official Website:

UAE – Serco Jobs 2022

TitleHelpdesk Operator Job | Serco Abu Dhabi Jobs 2022
Hiring OrganizationSerco
Job LocationAbu Dhabi, United Arab Emirates
Date PostedAug/05/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Job Data

Helpdesk Operator Job | Serco Abu Dhabi Jobs 2022
Helpdesk Operator Job | Serco Abu Dhabi Jobs 2022
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