Help Desk Operator | Jobs in Dubai by Transguard Group

Help Desk Operator
Job: Full Time
Location: Dubai, UAE


Transguard Group is currently recruiting for a Helpdesk Operator to be a part of its Transguard Living (TGL) division. The successful candidate will be part of an exciting team, responsible for carrying out day to day tasks and making sure operations run smoothly.

Job Responsibilities:

  1. Liaising with customer on progress of jobs carried out by our maintenance team.
  2. Logging of helpdesk calls on a daily basis.
  3. Ensure all jobs through the Salesforce system are contacted.
  4. Create Salesforce accounts for customers who request through TG.
  5. Communicate with the TGL control room team on the customer feedback, technicians, and procurement.

Job Requirements:

  1. Minimum 2 years previous experience with call center / customer service.
  2. Knowledge of FM or home maintenance services is desirable.
  3. Must have knowledge in CAFM and be proficient in Excel, Word, and Microsoft Office.

For more details, please scroll down & see the details.

Company Overview:

Transguard Group was established in 2001 and has diversified significantly, now leading in the fields of Cash Services, Security Services, Manpower Services and Facilities Management. Transguard is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce numbering in excess of 61,000 people.

Official Website:

UAE – Transguard Group Jobs 2021
TitleHelp Desk Operator | Jobs in Dubai by Transguard Group
Hiring OrganizationTransguard Group
Job LocationDubai, United Arab Emirates
Date PostedJul/11/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilSep/11/2021
Transguard Group Jobs July 2021
Help Desk Operator | Jobs in Dubai by Transguard Group
Help Desk Operator | Jobs in Dubai by Transguard Group

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*This Jobs was Originally Posted on Transguard Group Job Site..