Guest Service Manager Jobs in Dubai | Hilton Job Opportunities

Guest Services Manager
Job: Full Time
Location: Dubai, UAE


A Guest Services Manager supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.

Job Responsibilities:

  1. Oversee the entire Guest Service/Front Office operation to maintain high standards.
  2. Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement.
  3. Ensure regular and VIP Guests are recognised and that the Guest Service department operates with a sales attitude and promotes the hotel brand’s loyalty scheme.
  4. Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities.
  5. Set departmental objectives, work schedules, budgets, policies, and procedures.

Job Requirements:

  1. Previous supervisory experience in Front Office within the hotel/leisure/retail sector.
  2. High level of commercial awareness and sales capabilities.
  3. Experience of managing people and developing people.
  4. Previous experience of managing a department and Profit and Loss account.
  5. Excellent leadership, interpersonal and communication skills.

For more details, please scroll down & see the details.

Company Overview:

Hilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded by Conrad Hilton in May 1919, the corporation is now led by Christopher J. Nassetta.

Official Website:

UAE – Hilton Jobs 2021
TitleGuest Service Manager Jobs in Dubai | Hilton Job Opportunities
Hiring OrganizationHilton Hotels
Job LocationDubai, United Arab Emirates
Date PostedJul/12/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Hilton Jobs July 2021
Guest Service Manager Jobs in Dubai | Hilton Job Opportunities
Guest Service Manager Jobs in Dubai | Hilton Job Opportunities

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