Guest Service Manager Jobs in Dubai | Hilton Job Opportunities
Guest Services Manager
Job: Full Time
Location: Dubai, UAE
A Guest Services Manager supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.
- Oversee the entire Guest Service/Front Office operation to maintain high standards.
- Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement.
- Ensure regular and VIP Guests are recognised and that the Guest Service department operates with a sales attitude and promotes the hotel brand’s loyalty scheme.
- Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities.
- Set departmental objectives, work schedules, budgets, policies, and procedures.
- Previous supervisory experience in Front Office within the hotel/leisure/retail sector.
- High level of commercial awareness and sales capabilities.
- Experience of managing people and developing people.
- Previous experience of managing a department and Profit and Loss account.
- Excellent leadership, interpersonal and communication skills.
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Hilton Worldwide Holdings Inc., formerly Hilton Hotels Corporation, is an American multinational hospitality company that manages and franchises a broad portfolio of hotels and resorts. Founded by Conrad Hilton in May 1919, the corporation is now led by Christopher J. Nassetta.
Official Website: hilton.com
UAE – Hilton Jobs 2021
|Title||Guest Service Manager Jobs in Dubai | Hilton Job Opportunities|
|Hiring Organization||Hilton Hotels|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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*This Jobs was Originally Posted on Hilton Job Site..