Front Desk Agent Jobs in Dubai | Aloft Hotels Careers 2022

1- Front Desk Agent
Job: Full Time
Location: Dubai, UAE

Description:

• Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.

• Process all check-outs including resolving any late and disputed charges.

• Answer, record, and process all guest calls, messages, requests, questions, or concerns.

• Coordinate with Housekeeping to track readiness of rooms for check-in.

• Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.

• Supply guests with directions and information regarding property and local areas of interest.

• Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.

• Complete designated cashier and closing reports in the computer system.

• Cash guests’ personal checks and traveler’s checks.

• Count bank at the beginning and end of shift.

• Balance and drop receipts according to Accounting specifications.

For more details, please scroll down & see the details.