Freight Customer Service Specialist Jobs at Aramex in Dubai

1- Freight Customer Service Specialist
Full Time
Dubai, United Arab Emirates

Job Responsibilities:

  1. Focal point for customer’s shipping requests for land, sea and air freight. Coordinate with internal operations on all shipping requests.
  2. Provide freight solutions to customers for land, sea and air freight.
  3. Develops relationships with allocated customers 
  4. Manage end to end shipment life cycle liaising with all internal and external stakeholders 
  5. Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
  6. Provides spot quotations and closes contract 
  7. Responsible for all KPIs and SLAs agreed with allocated customers
  8. Drives solution of customer complaints by solving it directly or assigning tasks to other function 

Job Requirements:

  1. 3-5 years’ experience in Freight Forwarding / Freight in general – mandatory experience
  2. 2-5 years’ experience of Customer Service preferably handling key business clients
  3. Good product knowledge (land, sea and air freight) 
  4. Working knowledge of transportation management systems (TMS) 
  5. Ability to handle challenging situation in a composed manner 

For more details, please scroll down & see the details.

Last Date to Apply: May/08/2021


Company Overview:

Aramex is a multinational logistics, courier and package delivery company based in Dubai, United Arab Emirates. The company was founded by Fadi Ghandour and Bill Kingson in 1982. It is the first Arab-based company to be listed on the NASDAQ stock exchange. Aramex is listed on the Dubai Financial Market.


UAE – Aramex
TitleFreight Customer Service Specialist Jobs at Aramex in Dubai
Hiring OrganizationAramex
Job LocationDubai, United Arab Emirates
Date PostedApr/25/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilMay/08/2021
Aramex Jobs April 2021
Freight Customer Service Specialist Jobs at Aramex in Dubai
Freight Customer Service Specialist Jobs at Aramex in Dubai

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  • *This Jobs was Originally Posted on Aramex Job Site..

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