eCommerce Operations Supervisor Jobs in Dubai | Chalhoub Group Jobs

eCommerce Operations Supervisor Jobs in Dubai | Chalhoub Group Jobs

eCommerce Operations Supervisor
Job: Full Time
Location: Dubai, UAE

Description:

Our eCommerce Operations Supervisor is responsible for overseeing customer enquiries and the process and dispatch online orders to ensure customer touch points are of the highest possible standard.

Job Responsibilities:

  • Follow all relevant eCommerce policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner.
  • Seek advice the stylist to offer styling and sizing advice to customers, cross selling and store referrals.
  • Assist with customer retention projects and build a rapport with existing customers.
  • Ensure orders are dispatched in a manner that is consistent with customer service standards.
  • Maintain a complete understanding of POS and software systems used to pick, pack and ship.
  • Establish and maintain metrics for Department and provide frequent communication and feedback to management to enhance quality and productivity.
  • To communicate effectively with management, distribution/logistics department on all relevant issues.
  • Provide coordination, evaluation, and continuous process improvement of the department.

For more details, please scroll down & see the details.

Company Overview:

Chalhoub Group is a privately held luxury goods retailer and distributor, headquartered in Dubai, UAE. The Chalhoub Group is the largest retail operator in the Middle East. It played a crucial role in developing the luxury sector in the region. The company has more than 12,000 employees, in 14 countries.

Official Website: chalhoubgroup.com

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UAE – Chalhoub Group Jobs 2021
TitleeCommerce Operations Supervisor Jobs in Dubai | Chalhoub Group Jobs
Hiring OrganizationChalhoub Group
Job LocationDubai, United Arab Emirates
Date PostedOct/07/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Chalhoub Group Jobs October 2021
eCommerce Operations Supervisor Jobs in Dubai | Chalhoub Group Jobs
eCommerce Operations Supervisor Jobs in Dubai | Chalhoub Group Jobs

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Disclaimer:

*This Jobs was Originally Posted on Chalhoub Group Job Site..