eCommerce Operations Supervisor Jobs in Dubai | Chalhoub Group Jobs

eCommerce Operations Supervisor Jobs in Dubai | Chalhoub Group Jobs

eCommerce Operations Supervisor
Job: Full Time
Location: Dubai, UAE


Our eCommerce Operations Supervisor is responsible for overseeing customer enquiries and the process and dispatch online orders to ensure customer touch points are of the highest possible standard.

Job Responsibilities:

  • Follow all relevant eCommerce policies, processes and standard operating procedures so that work is carried out in a controlled and consistent manner.
  • Seek advice the stylist to offer styling and sizing advice to customers, cross selling and store referrals.
  • Assist with customer retention projects and build a rapport with existing customers.
  • Ensure orders are dispatched in a manner that is consistent with customer service standards.
  • Maintain a complete understanding of POS and software systems used to pick, pack and ship.
  • Establish and maintain metrics for Department and provide frequent communication and feedback to management to enhance quality and productivity.
  • To communicate effectively with management, distribution/logistics department on all relevant issues.
  • Provide coordination, evaluation, and continuous process improvement of the department.

For more details, please scroll down & see the details.

Company Overview:

Chalhoub Group is a privately held luxury goods retailer and distributor, headquartered in Dubai, UAE. The Chalhoub Group is the largest retail operator in the Middle East. It played a crucial role in developing the luxury sector in the region. The company has more than 12,000 employees, in 14 countries.

Official Website:

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UAE – Chalhoub Group Jobs 2021
TitleeCommerce Operations Supervisor Jobs in Dubai | Chalhoub Group Jobs
Hiring OrganizationChalhoub Group
Job LocationDubai, United Arab Emirates
Date PostedOct/07/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Chalhoub Group Jobs October 2021
eCommerce Operations Supervisor Jobs in Dubai | Chalhoub Group Jobs
eCommerce Operations Supervisor Jobs in Dubai | Chalhoub Group Jobs

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*This Jobs was Originally Posted on Chalhoub Group Job Site..