Duty Manager - Jobs in Dubai UAE | Waldorf Astoria Careers

Duty Manager
Job: Full Time
Location: Dubai, UAE


A Duty Manager with Waldorf Astoria Hotels and Resorts works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel.

Job Responsibilities:

  1. Occupy the hotel lobby and other public areas, particularly at busy times
  2. Manage, record, and resolve all Guest complaints promptly and effectively
  3. Stay current and up to date with all hotel products, services, policies and emergency procedures
  4. Monitor Guest satisfaction reports and implement actions to improve results
  5. Handle, record and follow through with management issues or emergencies that arise
  6. Conduct any Health & Safety procedures, if required, including fire walks, food safety investigations, etc.

Job Requirements:

  1. Luxury hospitality experience as a Duty Manager or similar role
  2. Good knowledge of Health & Safety and security procedures
  3. A passion for delivering exceptional levels of guest service
  4. Experience in managing budgets, revenue proposals and forecasting results in a similar sized property

For more details, please scroll down & see the details.

Company Overview:

Waldorf Astoria Hotels & Resorts, formerly The Waldorf-Astoria Collection, is a luxury hotel and resort brand of Hilton Worldwide. It is positioned as the flagship brand within Hilton’s portfolio, being used on hotels which offer the highest standards of facilities and service.

Official Website: hilton.com

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UAE – Waldorf Astoria Jobs 2021
TitleDuty Manager – Jobs in Dubai UAE | Waldorf Astoria Careers
Hiring OrganizationWaldorf Astoria
Job LocationDubai, United Arab Emirates
Date PostedAug/22/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Waldorf Astoria Jobs August 2021
Duty Manager - Jobs in Dubai UAE | Waldorf Astoria Careers
Duty Manager - Jobs in Dubai UAE | Waldorf Astoria Careers

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*This Jobs was Originally Posted on Hilton Job Site..