Dubai Airport Jobs | Forecasting & Customer Insight Head Jobs

Head – Forecasting & Customer Insight
Job: Full Time
Location: Dubai, UAE


The Strategy and Development group maps out where we’re going, what that means, and what it looks like. Our Research team analyses the industry so that we’re never playing catch-up and have an insight to expected trends and passenger forecasts.  They are responsible for the overall airport capacity for both DXB and DWC, this includes seasonal capacity declaration through to long term future capacity requirements based on insights from the Forecasting team. The wider Strategy and Development group creates the strategy so that we’re agile enough to respond in a fast-evolving industry.

Job Responsibilities:

  1.  Responsible for all of our forecasting; Tactical, Short-Term, Mid-Term and Long-Term, including the development of design day forecast schedules. 
  2. Managing our Customer Insights Research, being the subject matter expert on our surveys that include the ASQ and NPS. You will continuously review and develop the methodologies and analysis to address developing business requirements
  3. Responsible for managing airline relations and communications, building relationships with key stakeholders, whilst developing future airline routes and forecasting aero revenues
  4. n summary, as the Head of Forecasting, you will manage the Forecasting, Customer Insights and Airline Business Management of Dubai Airports using your technical expertise and understandings to advise on strategic objectives and future growth.

Job Requirements:

  1. Educated to Degree level in a relevant business discipline such as Statistics, Economics, Mathematics or Transport
  2. At least 5 years’ experience at a major airport or airline; preferably with transfer hub expertise
  3. Comprehensive experience of all aspects of forecasting at all levels, customer insights techniques and analysis, as well as previous experience in airline relationship management
  4. Previous experience in leading multi-functional and diverse teams is key

For more details, please scroll down & see the details.

Company Overview:

Dubai International Airport is the primary international airport serving Dubai, United Arab Emirates, and is the world’s busiest airport by international passenger traffic.

Official Website:

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UAE – Dubai Airports Jobs 2021
TitleDubai Airport Jobs | Forecasting & Customer Insight Head Jobs
Hiring OrganizationDubai Airports
Job LocationDubai, United Arab Emirates
Date PostedJul/17/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Dubai Airports Jobs July 2021
Dubai Airport Jobs | Forecasting & Customer Insight Head Jobs
Dubai Airport Jobs | Forecasting & Customer Insight Head Jobs

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    *This Jobs was Originally Posted on Dubai Airports Job Site..

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