CX Designer/ Innovation Strategist Jobs in Dubai | Majid Al Futtaim Jobs

1- CX Designer/ Innovation Strategist
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  • Holistically analyses the components of an effective CX, systemically defining touchpoints, interactions, processes and underlying capabilities, identifying critical issues and related opportunities.
  • Conducts customer and market research using a wide range of tools and approaches (interviews, focus groups, mystery shopping, shadowing and desk research)
  • Collect and translates insights into tangible design opportunities to inspire innovation.
  • Accompanies the team in defining the project perimeter and in building innovative business strategies that consider the needs of users, business requirements, market landscape and project constraints.
  • Analyse failure or pain points within existing services and experiences, identify root causes for that failure and suggest meaningful ways to improve them
  • Embodies & promotes a design thinking and innovation approach across the organization

For more details, please scroll down & see the details.

Company Overview:

Majid Al Futtaim is an Emirati holding company based in Dubai, that as of 2015 owned and operated shopping malls, retail, and leisure establishments in the Middle East and North Africa, with operations in 13 countries. The group was established by Majid Al Futtaim in 1992.

Official Website:

UAE – Majid Al Futtaim Jobs 2022

TitleCX Designer/ Innovation Strategist Jobs in Dubai | Majid Al Futtaim Jobs
Hiring OrganizationMajid Al Futtaim
Job LocationDubai, United Arab Emirates
Date PostedApr/07/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

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CX Designer/ Innovation Strategist Jobs in Dubai | Majid Al Futtaim Jobs
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*This Jobs was Originally Posted on Majid Al Futtaim Job Site..