CX Analytics & Reporting Manager Jobs in Abu Dhabi | FAB Bank Jobs

CX Analytics & Reporting Manager Jobs in Abu Dhabi | FAB Bank Jobs

1- CX Analytics & Reporting Manager
Job: Full Time
Location: Abu Dhabi, UAE


First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise.

Job Responsibilities:

  • Supporting the Customer Experience team in reporting & analysis requirements and in the development and implementation of various initiatives within business areas.
  • Accelerates adoption of customer service standards/metrics throughout the organization by training and coaching employees.
  • Proactively identifies and provides solutions for any strategic delivery risks and issues.
  • Ensures timely program reporting is in place and distributed to key stakeholders/SPOCs in order to drive and influence informed decision making around priorities.
  • Performs regular CVP Audits across channels to gauge adherence to standards.

Job Requirements:

  • Bachelors degree

  • Experience 5-10 years

For more details, please scroll down & see the details.

Company Overview:

National Bank of Abu Dhabi was a bank operating in the United Arab Emirates until it merged with the First Gulf Bank in December 2016 to form First Abu Dhabi Bank. NBAD was the largest lender bank in the Emirate of Abu Dhabi and in the United Arab Emirates. NBAD had the largest market capitalization among UAE banks.

Official Website:

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UAE – FAB Bank Jobs 2022

TitleCX Analytics & Reporting Manager Jobs in Abu Dhabi | FAB Bank Jobs
Hiring OrganizationFirst Abu Dhabi Bank
Job LocationAbu Dhabi, United Arab Emirates
Date PostedJan/07/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Job Data

CX Analytics & Reporting Manager Jobs in Abu Dhabi | FAB Bank Jobs

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