Customer Support Intern | Ubisoft Jobs in Abu Dhabi

Customer Support Intern
Job: Full Time
Location: Abu Dhabi, UAE

Description:

Ubisoft Abu Dhabi is seeking a customer support intern who would assist in answering players’ queries and also helping towards the community management tasks for our games. The customer support intern would learn the Live Operations of a game and contribute to the team where required.

Job Responsibilities:

  1. Work with our QA department to make sure players’ bugs are addressed in a timely manner.
  2. Investigate and resolve customer accounts and billing issues.
  3. Ensure customer input is communicated & answered to via proper channels (bugs, feature requests, etc.).
  4. Know the games inside out to ensure all players queries are addressed appropriately.
  5. Assist in creating and sending appropriate reports based on customer support feedbacks /community and store feedbacks.

Job Requirements:

  1. A Bachelor’s degree or any other relevant training or equivalent.
  2. Previous experience in Customer Support is a plus.
  3. Avid social / mobile games player.
  4. Good knowledge & practice of social networking sites.
  5. Excellent verbal and written communication skills.

For more details, please scroll down & see the details.

Company Overview:

Ubisoft Entertainment SA is a French video game company headquartered in the Montreuil suburb of Paris, with several development studios across the world. Its video game franchises include For Honor, Assassin’s Creed, Prince of Persia, Far Cry, Rayman, Rabbids, Watch Dogs, Just Dance, and the Tom Clancy’s series.

Official Website: ubisoft.com

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UAE – Ubisoft Jobs 2021
TitleCustomer Support Intern | Ubisoft Jobs in Abu Dhabi
Hiring OrganizationUbisoft
Job LocationAbu Dhabi, United Arab Emirates
Date PostedAug/13/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Ubisoft Jobs August 2021
Customer Support Intern | Ubisoft Jobs in Abu Dhabi
Customer Support Intern | Ubisoft Jobs in Abu Dhabi

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