Customer Success Account Mgmt IC5 Jobs | Microsoft Careers Dubai

Customer Success Account Mgmt IC5 Jobs | Microsoft Careers Dubai

Customer Success Account Mgmt IC5
Job: Full Time
Location: Dubai, UAE

Description:

As a Customer Success Account Manager (CSAM),  you are the primary customer facing role responsible for customer success through delivery management of cross-functional programs and strong customer and internal stakeholder relationships. 

Job Responsibilities:

  • Bring Customer and industry insights to the Account Planning rhythm to lead prioritized programs that drive outcomes across all solution areas.
  • Define outcomes to improve the health, performance, and business capabilities of the prioritized workloads to drive customer value realization.
  • Track, escalate, and plan for the remediation of technical blockers and provide engineering feedback to further our product and solutions as appropriate.
  • Has the technical depth and confidence to identify and propose outcomes related to the deployment and health of customer solutions and workloads, leveraging deeper technical resources as needed.

Job Requirements:

  • Several years of experience in complex technical engagement management and/or program management required.
  • Prior work experience in a Program Manager or Engagement Manager position focused on Cloud and software/services solution preferred.
  • Bachelor’s degree or equivalent work experience. Bachelor’s degree in Computer Science, Information Technology, Engineering or related field preferred.
  • Proven track record of driving decisions collaboratively, resolving conflicts, and ensuring follow-through with verbal and written communication. 

For more details, please scroll down & see the details.

Company Overview:

Microsoft Corporation is an American multinational technology corporation which produces computer software, consumer electronics, personal computers, and related services.

Official Website: microsoft.com

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UAE – Microsoft Jobs 2021

TitleCustomer Success Account Mgmt IC5 Jobs | Microsoft Careers Dubai
Hiring OrganizationMicrosoft Corporation
Job LocationDubai, United Arab Emirates
Date PostedSep/27/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
Microsoft Jobs September 2021
Customer Success Account Mgmt IC5 Jobs | Microsoft Careers Dubai
Customer Success Account Mgmt IC5 Jobs | Microsoft Careers Dubai

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