Customer Strategy Lead Jobs in Dubai | Majid Al Futtaim Jobs 2022

1- Customer Strategy Lead
Job: Full Time
Location: Dubai, UAE

Description:

This role of Customer Strategy Lead will provide expertise and leadership to define and implement meaningful customer marketing & relationship strategies that successfully build profitable, long-term relationships and engage customers across all channels in a way that speaks to the Majid Al Futtaim’s customer holistically.

Job Responsibilities:

• The ideal candidate will be customer obsessed and skilled at developing strategies to inspire customer engagement and marketing, drive the customer loyalty and continually finding new ways to maximize the customer lifetime value within Majid Al Futtaim Ecosystem.
• The role will lead the development of inclusive and integrated customer and marketing strategies rooted in business and brand goals, customer data and channel-level best practices.
• The role will also support with strategic directions into the implementation and execution of the overall Marketing, CVM and CRM strategy.
• The ideal candidate must be process-driven, organized and able to translate complex data into cohesive strategies and stories.

Job Requirements:

• 15+ years of relevant experience in e2e marketing, brand, customer strategy, funnnel marketing, campaign planning, ATL, BTL, database marketing, Loyalty or CRM
• Bachelor’s or master’s degree in marketing or a related field
• Customer Strategy and Marketing consulting experience is a plus

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