Customer Service Representative Jobs in Abu Dhabi | Al Futtaim Jobs

Customer Service Representative Jobs in Abu Dhabi | Al Futtaim Jobs

1- Customer Service Representative
Job: Full Time
Location: Abu Dhabi, UAE

Description:

To ensure the customer is dealt with in a pleasant, professional and efficient manner providing best in class customer service and products. Ensure high level of customer satisfaction and enhancing the brand image to meet and exceed set standards. Continuously drive Customer Service Value to improve customer engagement.

Job Responsibilities:

• Achieve group revenue target for daily, weekly and monthly rentals – for the branch.
• Should maintain counter as per Hertz International Standards. Image audit and operational audit.
• Ensure that all documentation and system accuracy is maintained and relevant documents are obtained at the time of checkout and scanned clearly into the system.
• Customer Service: Must ensure that one continuously exceeds customer expectations from all customer touch points within the business. All customer queries are handled in a professional and timely manner.

Job Requirements:

• PC literate, hospitality background, understanding of vehicle rental will be an advantage.

• Customer service skills, Excellent communication skills, team player, planning and organization, problem solving.

For more details, please scroll down & see the details.