Customer Service Jobs in Dubai | dnata Jobs 2021

Customer Service
Job: Part Time
Location: Dubai, UAE

Description:

To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in, gates, transfer desk, special handling and FMU) that is consistent with Dnata’s high service standards. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities.

Job Responsibilities:

  1. Display excellent customer service skills, team work and understanding to achieve customer satisfaction. Strive as part of a dedicated team to avoid complaints and earn compliments.
  2. Ensure excellent discipline and grooming standards are displayed at all times while on duty.
  3. Always adhere to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner.
  4. Generate a list of pending requests from DMIS to analyse advance work load profile.
  5. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken.

Job Requirements:

  1. O Levels or equivalent.
  2. 2 + years experience in a Customer Service role.
  3. Proficiency in spoken and written English.

For more details, please scroll down & see the details.

Company Overview:

Dubai National Air Travel Agency is an Emirati airport services provider which provides aircraft ground handling, cargo, travel, and flight catering services across five continents.

Official Website: dnata.com

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UAE – dnata Jobs 2021
TitleCustomer Service Jobs in Dubai | dnata Jobs 2021
Hiring Organizationdnata
Job LocationDubai, United Arab Emirates
Date PostedSep/13/2021
Base SalaryAED
Employment TypePart Time
Valid UntilN/A
dnata Jobs September 2021
Customer Service Jobs in Dubai | dnata Jobs 2021
Customer Service Jobs in Dubai | dnata Jobs 2021

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    *This Jobs was Originally Posted on The Emirates Group Job Site..

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