Customer Service Jobs in Dubai | dnata Jobs 2021
Job: Part Time
Location: Dubai, UAE
To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in, gates, transfer desk, special handling and FMU) that is consistent with Dnata’s high service standards. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities.
- Display excellent customer service skills, team work and understanding to achieve customer satisfaction. Strive as part of a dedicated team to avoid complaints and earn compliments.
- Ensure excellent discipline and grooming standards are displayed at all times while on duty.
- Always adhere to the set service standards and procedures so that the passengers are handled in a friendly and efficient manner.
- Generate a list of pending requests from DMIS to analyse advance work load profile.
- Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken.
- O Levels or equivalent.
- 2 + years experience in a Customer Service role.
- Proficiency in spoken and written English.
For more details, please scroll down & see the details.
Dubai National Air Travel Agency is an Emirati airport services provider which provides aircraft ground handling, cargo, travel, and flight catering services across five continents.
Official Website: dnata.com
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UAE – dnata Jobs 2021
|Title||Customer Service Jobs in Dubai | dnata Jobs 2021|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Part Time|
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*This Jobs was Originally Posted on The Emirates Group Job Site..