Customer Service Jobs in Dubai | Cepheid Careers

1- Customer Service Representative, Middle East
Full Time
Dubai, United Arab Emirates

Job Responsibilities:

  1. Proactively and quickly resolve customers issues and enquiries, maintaining a high level of customer satisfaction
  2. Process customer orders in compliance with company policies and standard operating procedures
  3. Manage customer returns and credit notes
  4. Support the commercial team by creating quotes and responding to various requests
  5. Be the main point of contact for Middle East HBDC big deals ensuring accurate data in relevant trackers and actively participating in associated meetings
  6. Drive continuous improvement of results by leveraging DBS tools
  7. Utilize PSP in everyday Problem Solving to drive to root cause and implement countermeasures

Job Requirements:

  1. High school degree (or equivalent experience) with 1-2 years of relevant work experience in a fast-paced Order Management role, preferably in the Medical Diagnostics or related industry
  2. Experience with ERP systems such as SAP and CRM systems such as SFDC as well as MS Office products including Word, Excel, and Outlook
  3. Strong written and verbal communication skills

For more details, please scroll down & see the details.

Last Date to Apply: May/10/2021


Company Overview:

Cepheid is an American molecular diagnostics company. Its systems automate traditional nucleic acid tests. The tests can be used to identify and analyze pathogens and genetic disorders. Cepheid sells clinical tests for healthcare-associated infections, infectious diseases, sexual health, oncology and genetics.


UAE – Cepheid
TitleCustomer Service Jobs in Dubai | Cepheid Careers
Hiring OrganizationCepheid
Job LocationDubai, United Arab Emirates
Date PostedApr/27/2021
Base SalaryAED
DescriptionListed below
Employment TypeFull Time
Valid UntilMay/10/2021
Cepheid Jobs April 2021
Customer Service Jobs in Dubai | Cepheid Careers
Customer Service Jobs in Dubai | Cepheid Careers

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