Customer Service Jobs in Dubai | British American Tobacco Careers

Expression of Interest – Customer Service Representative
Job: Full Time
Location: Dubai, UAE

Job Responsibilities:

  • Provide an excellent level of service to all BAT Global Travel Retail Customers
  • Liaise and cooperate with internal and external stakeholders & offer customer service expertise to all areas of the business
  • Manage day-to-day business within Operational 6-month horizon & support performance improvement through all activities including Customer Order Management
  • Issue Forecast recommendations to the Account Managers and Regions
  • Respond to order enquiries and Customer enquiries, on time and in full
  • Review under/over forecast issues and raise to the relevant Account Manager for action
  • Validation of prices & products from Terms of Trade database into SAP
  • Understand customer KPIs and drive performance improvement wherever possible

Job Requirements:

  • Previous experiences in Supply Chain (Logistics/Customer Services)
  • Good computer knowledge (Microsoft Office), SAP preferred user knowledge
  • Customer Services Mindset
  • Familiar with exporting and commercial practices
  • Previous experience in the Global Travel Retail customer environment
  • Tertiary Education – University Degree

For more details, please scroll down & see the details.

Company Overview:

British American Tobacco plc is a British multinational company that manufactures and sells cigarettes, tobacco and other nicotine products. The company, established in 1902, is headquartered in London, England. As of 2019, it is the largest tobacco company in the world based on net sales.

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UAE – British American Tobacco Jobs 2021

TitleCustomer Service Jobs in Dubai | British American Tobacco Careers
Hiring OrganizationBritish American Tobacco
Job LocationDubai, United Arab Emirates
Date PostedOct/23/2021
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A
British American Tobacco Jobs October 2021
Customer Service Jobs in Dubai | British American Tobacco Careers
Customer Service Jobs in Dubai | British American Tobacco Careers

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