Customer Service Jobs in Dubai | Amazon Careers
Executive Customer Relations Specialist
Job: Full Time
Location: Dubai, UAE
- Provide a detailed root cause analysis for customer advocacy to top level executives.
- Submit contact coaching forms, news articles and blurbs to ensure that CS is consistently kept up to date with Amazon policies and emerging issues.
- Suggest research and compile Voice of the Customer proposals to improve customer experience.
- Acting as an ambassador for CS when referring or redirecting inappropriate work requests from other teams.
- Prior experience in Customer Service.
- Demonstrates flexibility in work hours based on scheduling needs and customer demands.
- Exceptionally strong customer handling and conflict resolution skills; focus on quality in customer care.
- A relentless obsession for the customer.
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UAE – Amazon Jobs 2021
|Title||Customer Service Jobs in Dubai | Amazon Careers|
|Job Location||Dubai, United Arab Emirates|
|Employment Type||Full Time|
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