Customer Relations Officer Jobs in Sharjah | NBF Bank Jobs 2022

UAE - NBF Bank is looking to hire following staff

1- Customer Relation Officer
Job: Full Time
Location: Sharjah, UAE


  • To provide NBF customers financial services which exceed the customer’s expectations by delivering an unbiased, competent, and timely and problem free service.
  • Improve on service levels at the branches. Take ownership of customer complaint until final resolution.
  • Be a team player and contribute to achievement of goals based on the Key Performance Indicators, in the Branch. Also to support and coach new staff to make easier their assimilation in the NBF family & to achieve the assigned target / Financial & NON-Financial.
  • Provide constructive and constant feedback on improvement of: products, services, processes which may either reduce cycle time or costs or enhance customer satisfaction.

Job Responsibilities:

  • Carry out a range of processing / service functions ensuring that the work assigned has been completed within specified timelines and accurately, in line with all specified internal and external guidelines, policies, procedures and rules.
  • To sell & cross sell all retail products & make sure to maintain and develop the cross sell ratio.
  • Undertake other duties at similar level when required and support line management in arranging for the provision of support to other areas within the department when required.

Job Requirements:

  • Diploma/ Bachelors Degree, preferably in Commerce
  • Thorough knowledge of products, services policies and processes of retail banking dept.
  • 2-3 years banking experience or experience in any other service industry.
  • Problem Solving skills, Communication skills, Ability to work under pressure.

For more details, please scroll down & see the details.

Company Overview:

National Bank of Fujairah is a full-service corporate bank that offers corporate and commercial banking, treasury and trade finance services, personal banking options, and Shari’a-compliant services.

Official Website:

UAE – NBF Bank Jobs 2022

TitleCustomer Relations Officer Jobs in Sharjah | NBF Bank Jobs 2022
Hiring OrganizationNational Bank of Fujairah
Job LocationSharjah, United Arab Emirates
Date PostedFeb/16/2022
Base SalaryAED
Employment TypeFull Time
Valid UntilN/A

Job Data

Customer Relations Officer Jobs in Sharjah | NBF Bank Jobs 2022
Customer Relations Officer Jobs in Sharjah | NBF Bank Jobs 2022
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*This Jobs was Originally Posted on NBF Bank Job Site..